Terms and Conditions

Delivery Policy

sendit.lk delivery service span's to all major cities in Colombo and its sub-urban areas as well. We maintain high standards in delivering our quality products to our valued customers, as fresh as possible and in the best form.

Please Note that delivery areas are limited on Public Holidays.

Free delivery with in Colombo 01 to 15.

Sub-urban cities.
For deliveries in the suburban areas a fee of Rs.275/- will be charged from you for 1st Kg and an additional fee of Rs.75/- for each additional Kg.

The radius covered would be as follows; Battaramulla, Homagama, Katunayake, Wattala, Nugegoda, Moratuwa, Malabe, Kadawatha, Kohuwala, Kiribathgoda, Mt. Lavenia, Piliyandala, Paliyagoda, Kotahena, Rajagiriya, Maharagama, Kandana

Out-station areas.
For deliveries in the Outstation areas a fee of Rs. 600/- will be charged from you for 1st Kg and an additional fee of Rs.200/- for each additional 'l Kg's.

Avissawella, Kalutara, Negombo, Hanwella, Horana, Homagama, Kandy, Kurunagala, Kegalle, Galewela, Gampola, Mawanella, Nittambuwa, Gampaha, Ambalangoda, Galle, Matara, Aluthgama, Werella, Matale, Rathnapura, Hasalaka, Badulla, Bandarawela, Chilaw, Dambulla, Weeraketiya, Nuwara Eliya, Nikaweratiya, Tissamaharama, Puttalam, Hatton, Wennappuwa, Thanamalwila, Mahiyanganaya, Anamaduwa, Galgamuwa, Hambamthota, Ambalanthota, Ampara, Anuradhapura, Deniyaya, Embilipitiya, Monaragala, Polonnaruwa, Trincomalee, Batticoloa, Thirukkovil, Kalpitiya, Vavuniya, Neluwa, Kalmunei, Mannar.

Payment Options.

  • Online Credit / Debit cards payment through PayPal.
  • Transaction to our Bank Account.
  • Cash Payments to the Zenith BPO Office.

Secure Payment

All payments will take place in the "PayPal" secured environment.

Payments could be done using Credit / Debit cards.

We do not collect your credit card details.

Refund Policy

Once an order is placed though our site, the amount will not be refunded if the order processing has taken place.

If not the entire amount will be refunded. (If you have not received a mail from sendit.lk confirming your order.)

All payments will take place in the Paypal secured environment.

Privacy Policy

We at www.sendit.lk assure to provide our customers a personalized & efficient service, making your online gifting experience a memorable one. To do so our team may collect information from you, this will only be used to get your gift delivered to the recipient.

Using the information gathered
www.sendit.lk will use the information collected for the following,

  • To inform you the status of the order you have placed.
  • Our customer care representative may call you if the need arises to do so, if not all communications will be predominantly carried out via electronic mail.
  • Registered clients will receive special offer promotions from time to time.
  • Our non registered clients will receive promotional offers from time to time via electronic mail. (To unsubscribe from our email list please contact info@sendit.lk)
  • The information collected will not be given to a third party under any circumstances.

Sharing Information

  • The message to be tagged on the gift, the senders name and the receivers name will be passed on to the supplier of the gift.
    • For example if you order a cake from Hilton to be sent to your mother on her birthday, Your message, name and the mothers name will be passed on to the supplier.
  • The receiver's name, address and contact details will be passed to the currier service. They will call the receiver if the need arises.

Links Pages at www.sendit.lk may contain links to other sites. www.sendit.lk will not take any responsibility for the privacy practices or the content of such web sites.

Site policies
Please refer our policy regarding delivery and terms and conditions. www.sendit.lk reserves the right to make changes when necessary.

Disclaimer
THE USER OF Sendit.lk IS PRESUMED TO HAVE READ ALL THE TERMS AND CONDITIONS HEREIN AND IS DEEMED TO HAVE AGREED, UNDERSTOOD AND ACCEPTED UNCONDITIONALLY ALL THE TERMS, CONDITIONS, PROCEDURES AND RISKS OF USING THE SERVICES AND CAN NOT AT ANY TIME CLAIM IGNORANCE OF ANY OR ALL OF THEM. ALL RELATIONSHIP OF ANY USER WHERESOEVER SITUATED IS GOVERNED BY AND IN ACCORDANCE WITH THE LAWS OF DEMOCRATIC SOCIALIST REPUBLIC OF SRI LANKA.

Solution by Ultimax